KANSAS CITY, MO – Tnemec Co. Inc., a manufacturer of high-performance coatings and linings, has named Terry Wallace Vice President of Business Development/Customer Experience. In this position, Wallace will oversee Tnemec's customer service and credit departments, manage product commercialization, and oversee new business initiatives.
"Since joining Tnemec in 1999, Terry has directed our sales and customer service initiatives based on the unique challenges and concerns of the individual markets we serve," said Chase Bean, President of Tnemec. "Together with our nationwide network of knowledgeable independent coatings consultants, Terry is committed to creating and sustaining the best customer experience in the coatings industry."
In his new role, Wallace shares in the responsibility for aligning many production and logistics operations across market channels and customer touch-points to deliver a seamless, consistent customer experience from end-to-end.
In his business development role, Wallace is spearheading initiatives to increase business activity in the company's current markets, as well as exploring new channels of distribution through licensing agreements and potential acquisitions.
In 2009, Wallace was named Vice President of Sales after serving six years as Director of Sales Development, where he was instrumental in the development of Tnemec's sales training program and a primary resource for sales related to the specialty architectural market. Wallace served as Vice President and co-owner of coatings manufacturer Chemprobe Technologies, which in 1999 became the masonry division of Tnemec.